PRIVACY POLICY Website and its mobile applications (The Web) respects the privacy of all parties viewing and otherwise making use of The Web (Users), and is committed to protecting their privacy. From time to time, and only with their prior consent, The Web collects and uses ‘Personal Data’ (defined hereunder) relating to its Users in order to provide them with the services provided by The Web and only for any purpose which has been expressly stated hereunder.

This privacy policy is in line with international conventions and the EU Directives, as transposed into Spanish legislation in Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD) and Law 34 / 2002 of July 11 of Services of the Information Society and Electronic Commerce (LSSI), relative to certain minimum requirements for the collection of personal data online and also applies any other applicable standards and practices.

Collection of Personal Data

The Web does not collect any Personal Data when Users simply browse the website. Except in the use of cookies, see cookie policy. However, The Web does require that Users supply some Personal Data when using additional or advanced services provided on The Web after the registration. On these occasions The Web will ask Users for their respective consent prior to the collection and use of the Users’ Personal Data. Upon registration or at other times The Web may ask Users to submit their login e-mail address and password. 

Users are under no obligation to provide their Personal Data or to permit their Personal Data to be collected by The Web. However, The Web may not be able to provide the Users not consenting to the collection their Personal Data with all services offered by The Web. 

Although Users may have consented to The Web our using their respective Personal Data, they are entitled to subsequently revoke their respective consent by providing The Web with compelling legitimate reasons.


The Right of Access

In accordance with Law 34/2002 (LSSI) and Law 15/1999 (LOPD), the interested party has the right to request access, rectification, updating or elimination of their personal data if they are inaccurate, incomplete or if so decided, by request addressed to, in the terms provided in the Organic Law on Protection of Personal Data.

The Web undertakes to make all reasonable efforts to keep the Personal Data collected up-to-date. However, Users may inform The Web of any change in their Personal Data held by The Web.

Purposes for the collection and use of Personal Data

The Personal Data collected by the Website will be processed in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, Spanish, and complementary legislation promulgated therein and exclusively processed for the purposes of:

  1. Communicating with the Users;
  2. Sending Users forgotten password to their respective personal account;
  3. Sending Users information which The Web considers useful for them, including information on products, services information and commercial / advertising materials on offer by The Web / advertising materials on offer by third parties The Web cooperate with;
  4. Providing any advanced services which are possibility to configure website to some extent;
  5. Improving the content offered by The Web;
  6. Providing Users with personalised The Web content and/or layout.

Disclosure of Personal Data to third parties

GENERAbet does not sell, trade or rent or otherwise disclose Personal Data appertaining to Users to any third party without their prior respective consent. However Personal Data would be disclosed to third parties in the eventuality of a sale of The Web. 

The above is without prejudice to any legal obligation incumbent on The Web to disclose Users Personal Data to third parties. 

The above is also without prejudice to disclosures which are absolutely necessary as part of one or more of the Purposes for collecting and using Personal Data. In this case The Web shall seek the prior express consent of the Users concerned.

GENERAbet reserves the right to provide statistics about Users, sales, traffic, and other statistical information relating to The Web to third parties, however, without identifying any particular User.

Log Files

In order to better administer The Web and to collect broad demographic information of Users for aggregate use, The Web automatically logs the IP address of all Users and the pages viewed by each User respectively.

Cookie Disclaimer 

A "cookie" is information stored on a User's computer by a web server and used to personalize your web service. The Web uses cookies to store information about the interactions of Users that may be necessary later to perform a function. Users may choose not to accept cookies. If you do so, please do not continue to use any of the services provided by The Web.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. See cookie policy.


GENERAbet has adopted various measures, both technical and organizational, to help protect against the destruction, loss, misuse and alteration of Personal Data that has been collected and used. Despite these efforts, the Provider cannot guarantee that such events will not occur.

The period for which Personal Data is kept

The Personal Data is kept only for the time period required to meet the purposes for which it was collected. In case of user account inactivity for 3 years all collected user Personal Data will be deleted.

Third party websites

Third party websites are not covered by this Privacy Policy. The Web provides links to other sites for the convenience of Users. The Web is not responsible for the contents displayed on third party websites and measures they adopt to protect your privacy. Any other website which Users access from The Web may not have an adequate Privacy Policy.

Acceptance of the Privacy Policy

The consent of the Users to the collection and use of their respective Personal Data by GENERAbet is subject to the Privacy Policy established above. Users are advised to review the Privacy Policy on a regular basis in order to familiarize themselves with its terms and clauses and with the modifications that may occasionally be made by The Web.